Healthcare professionals often encounter challenging situations, and unfortunately, these can include facing aggressive or disruptive individuals.
These resources empower healthcare providers with information, strategies, and guidance to navigate and respond to such incidents affectively.
- Crisis Prevention Institute's Top 10 De-escalation Tips Revisited
- Behavioral Safety (The Pulse)
- De-Escalation and Managing Disruptive Behavior (u-Connect)
- "De-Escalating Inappropriate or Abusive Patient/Family Behaviors" (Department of Medicine Clinical Faculty Development Series, presented September 14, 2023)